How much is shipping?
Shipping is free within the contiguous United States.
How long does delivery take?
Handling takes 2–3 business days and transit takes 3–5 business days, so delivery takes 5–8 business days in total.
Where do you ship?
To the 48 contiguous states and Washington, DC.
How do I track my order?
We email you a tracking number when your order ships. You can also use our Track Your Order page.
Can I return an item?
Yes, within 30 days of delivery, if it is unused and in its original condition. See our Return and Refund Policy.
Do you offer exchanges?
No. Return the item for a refund and place a new order.
When will I get my refund?
Within 10 days after we receive and inspect your return.
What are the bag sizes?
The length, height, depth and strap length of each bag are listed on its product page.